We offer free shipping worldwide. We use well known international carriers to ensure your order gets to you quickly and securely.
Your order is processed in 2-4 days after it is placed. However, we ask for 3-5 business days for us to prepare and ship your item due to the high volume of orders. Our worldwide free shipping generally takes around 9-21 business days from the shipment date. The time can change depending on your location, what items you purchase, and any other unforeseen factors. Do not be alarmed, all orders are fully insured. We are working with our partners to reduce this time significantly in the future.
We currently have warehouse/shipping facilities in North America, Europe & Asia. Depending on your location your order will be shipped from one of them. We try our best to ship from the warehouse closest to you.
All products have size charts available. Please use these charts to determine your best fit. As a few of our suppliers tend to be from Asian origin, sizing is different, so using the size charts is very important.
Size Charts should be available on all items. If there is no size chart, please let us know and we can rectify this immediately.
All size charts are in CM. For your reference: 1 inch is the equivalent to 2.54 cm
Please allow for 1-3cm error as most items are measured by hand.
Do you accept returns?
Yes, we accept returns. Our customers have the right to return the product within 14 natural days. This term will expire on the 14 natural days of the day the product has been received by the customer.
All of our products are listed in USD and transactions are finalized in USD.
We offer a currency converter tool to estimate how much your charge could be. Once the transaction is finalized by your bank you can/may be charged a different rate by your bank. You will see the settlement amount is the same as the USD amount but the currency conversion rate may be different.
Is my data protected?
Shopify is one of the largest e-commerce service providers that also handles our payment processing. We never see any sensitive payment information, as that is all handled by Shopify. The only information we can see is shipping and billing details.
Where are you from?
Special Hype is a LONDON based global retailer, established in 2017 by four young entrepreneurs from the United Kingdom. We aim to offer our customers a variety of the latest exclusive streetwear. We grow and now our main office is located in Baltimore, MD, USA. Also, we currently have warehouses in North America, Europe & Asia.